Warranty Terms and Conditions

  1.    The extended warranty is for the selected models and will cover up to 4 years from DOP.
  2.    The extended warranty will cover the warranty terms similar to the regular warranty period
  3.    Standard Service charges will be applicable for the 3rd and 4th years of the extended warranty period.
  4.    Warranty is not applicable for Commercial purposes.
  5.    To validate your warranty, please register your purchased product information online on the Impex website ( within 30 days.
  6.    This warranty is valid and applicable only to Products that are purchased in India from the authorized channel of the Company. Parallel imports are excluded from this warranty. Further, this warranty is confined to the first purchaser of the Product only and is not transferable.
  7.    The company is not liable to provide service support beyond 5 years after the end of manufacturing of the particular model of the product except in cases where the product is covered under warranty.
  8.    This Warranty does not apply to normal wear and tear to audio, video, other input ports, and TV Panel if the product is used in commercial, business, industrial, educational or rental applications.
  9.    Warranty does not cover any connectivity and compatibility issues including Software problems.
  10.    Warranty cover only repair not a replacement.
  11.    Warranty does not cover free replacement of cabinets and styling materials, aesthetic material frames plastic parts & accessories such as a rechargeable battery.
  12.    Displays may occasionally have dots missing or permanently lit. This does not necessarily indicate a fault.
  13.    In the event of any unforeseen circumstance, and spares not being available, Company‚Äôs prevailing depreciation rules will be binding on the purchaser to accept as commercial solution in lieu of repairs, the depreciation rules will be applicable after one year of purchase of the unit.
  14.    Extended Warranty does not cover any external accessories.
  15.    In case of repair or replacement, company shall have ownership right to the defective part replaced or the defective product as the case may be. Company may use new and/or reconditioned parts to carry out repairs under warranty. The warranty period shall not be extended in the event of repairs undertaken or replacements made.